LAMA Hotel Laundry: intelligent control of hotel linens with RFID technology
LAMA Hotel Laundry is a software platform designed by Dipole to offer a comprehensive control of the laundry cycle life in hotel chains, from its incorporation into the usage circuit to its definitive disposal. The solution allows knowing the location of each item in real-time, controlling washing times and cycles, and determining the optimal moment for replenishment, ensuring the quality of service in each room.
The system automatically records each exit and entry to laundry, the number of washes performed per item and its incorporation date, generating customized alarms and notifications according to the user profile in critical events: excessive washes, lost or misplaced items, or replacement needs. This automation replaces manual counting, freeing up personnel time and reducing operational costs associated with laundry management.
LAMA Hotel Laundry is designed to operate at large scale: it is born prepared to manage multiple establishments and external laundries simultaneously, integrating data from different laundry suppliers into a single platform, with the ability to grow from a few initial locations to a large hotel park without redesigning the solution.
The platform combines RFID readers configured and optimized for the hotel textile environment with a web interface and a mobile application, adapted to different user profiles - from laundry staff to hotel management - and with the ability to integrate with existing management systems. The deployment is supported by an agile methodology with a pilot phase, real-time testing, and migration of the laundry management history, ensuring a frictionless transition.
The result: less lost items, longer laundry life, time savings for personnel, and a more consistent guest experience throughout the hotel chain.
