RFID After-Sales Services
Dipole's after-sales services have been created to provide you with follow-up after implementation, always keeping everything up to date and in perfect working order.
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Hardware and software update for peak performance
We have a wide range of after-sales services designed to keep your hardware and software up to date, and offering maximum performance.
These after-sales services are aimed towards:
- Maintaining your appliance infrastructure
- Software and firmware updates
- Providing you with a scale of on-site service
- Providing you with a scale of services from the beginning
- Preventing stock-outs of your consumables
Updating with new developments can provide you with new advantages at a very low cost, while preventing unexpected breakage of devices due to occasional accidents, ensuring you a permanent benefit in the use of the devices.
Services from the beginning
The services provided by Dipole cover the bronze level and gold level guarantee, depending on the type of product and the needs to be satisfied.
Stay updated
Keeping up to date is always beneficial because it incorporates advances that take place on a daily basis. We regularly add new features that may be useful to you.
On-site service
We are available after the sale, providing you with an on-site service at your request. Specialised technicians will come to your facilities depending on the type of service contracted.
Implementation follow-up
Active follow-up during and after implementation is ideal for projects of a certain size and complexity.