Dipole after-sales services have been created to provide you with follow-up after implementation, keeping you always up to date and in perfect working order.
Dipole RFID offers a wide range of after-sales services designed for you to meet all your goals and objectives with RFID, ensuring your hardware and software are always up to date and at peak performance.
The objectives of these post-sales services are:
Maintaining the integrity of infrastructure for your devices
Software and firmware updates
Providing a range of on site support
Providing a broad range of services to support the implementation of technology from the start
Support avoiding stock shortages
Maintaining your RFID solution by updating to the newest developments will open up your processes to new benefits at low costs, while preventing unexpected accidents or device failure should it take place at any given time.
The services that Dipole puts at your disposal cover from the guarantee, bronze level and gold level, depending on the type of product and the needs to satisfy.
Updating is always beneficial as it incorporates advances that happen day by day. We regularly incorporate new features that may be useful.
We are with you after the sale, with an In-Situ service when you request it. Specialized technicians will travel to their facilities depending on the type of service contracted.
An active follow-up during and after the implementation is suitable for projects of a certain size and complexity.